Professional Standards and Safeguards
At CWS Ltd, we maintain the highest professional standards to ensure the safety and trust of our clients. We are fully committed to providing services in compliance with industry regulations and ethical guidelines.
Indemnity Insurance
We hold comprehensive indemnity insurance to protect both our clients and us, ensuring that all services are delivered with the utmost care and professionalism.
DBS Enhanced Checks
All staff working with CWS Ltd undergo enhanced DBS (Disclosure and Barring Service) checks to verify that they meet the required standards for working in professional settings and with vulnerable individuals. This process ensures the safety and integrity of our services.
NMC Registration and Revalidation
As part of our commitment to excellence in nursing, all our nursing staff are registered with the Nursing and Midwifery Council (NMC). They undergo three yearly revalidations to maintain their registration and ensure they meet the NMC’s stringent professional standards.
We believe that these measures ensure the highest level of professionalism and safety for our clients.
Safeguarding Duties
At CWS Ltd, we take safeguarding very seriously. We are committed to protecting and promoting the welfare of all individuals, especially those who may be at risk. If, during the course of our services, we believe that an individual is at risk of harm or abuse, we have a duty to act in accordance with safeguarding protocols.
This may include making appropriate referrals to relevant authorities, such as local safeguarding services, social services, or law enforcement, to ensure the protection of the individual. Our team follows internal safeguarding policies to ensure that any concerns are handled swiftly and in a way that prioritises the safety and well-being of those involved.
We take all matters of safeguarding seriously and are dedicated to ensuring that any potential risks are managed appropriately and with sensitivity.
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Anti-Slavery Statement
At CWS Ltd, we are committed to preventing slavery and human trafficking within our business and supply chains. We have a zero-tolerance approach to modern slavery, and we take proactive steps to ensure that our operations are free from such practices. We follow strict internal policies to safeguard against any form of slavery or human trafficking. These policies apply to all employees, contractors, and suppliers, ensuring that our operations align with the highest ethical standards.
We conduct due diligence on our suppliers and contractors and continually monitor their practices to ensure compliance. Our anti-slavery policies are regularly reviewed and updated to reflect legal requirements and best practices.
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Privacy Policy
At CWS Ltd, we take your privacy seriously and are committed to protecting and respecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services. We adhere to strict internal data protection policies to ensure that all personal data is handled responsibly and in compliance with applicable laws.
These internal policies guide how we manage, store, and share personal information, ensuring that your privacy is protected at all times. For more details on how we process your personal data, your rights regarding your data, and how we protect your privacy.
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Our business is committed to protecting your privacy and handling your data with the utmost care. We are registered with the Information Commissioner's Office (ICO) and adhere to all relevant data protection regulations to ensure your personal information is secure and used responsibly.
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Terms and Conditions
These Terms and Conditions govern your use of our website and the services we offer. By accessing or using our website, you agree to comply with these terms.
We have internal policies that guide the provision of our services, ensuring that all work is carried out to the highest standards of integrity and professionalism. These policies cover the processes for handling personal data, service delivery, and client communications. You are responsible for providing accurate information and ensuring that any content you submit is lawful and not in violation of any third-party rights.
We reserve the right to amend these Terms and Conditions at any time, and we recommend reviewing them regularly. Our liability is fully limited, permitted by law. We do not accept liability for any damages, losses, or claims arising from your use of our services, except as explicitly stated in these terms.
Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and improve our website's functionality. By continuing to use our website, you consent to the use of cookies in accordance with this policy.
We have internal policies to manage the use of cookies and ensure that they are used responsibly. You have the option to disable cookies through your browser settings, but this may impact your experience on our site. For more information, please refer to our full Cookies Policy.
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Refund Policy
At CWS Ltd, we strive to ensure that all our clients are satisfied with our services. If you are unhappy with the services provided, please contact us within 7 days of receiving the service to discuss a resolution, we follow a robust complaints procedure ensuring that all complaints are handled in a timely manner.
At CWS Ltd, we strive to ensure that all our clients are satisfied with our services. Due to the time and resources invested in each case, we do not accept refunds once the work has commenced. However, if any issues arise, we are committed to resolving them fairly and promptly. We encourage you to contact us if you have any concerns, and we will work with you to reach a satisfactory resolution.
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Accessibility Statement
At CWS Ltd, we are committed to ensuring that our website is accessible to all users, regardless of their abilities or disabilities. We aim to provide an accessible and user-friendly experience for everyone. We are continually working to improve the accessibility of our website in line with the Web Content Accessibility Guidelines (WCAG). If you have difficulty accessing any part of our website, please contact us, and we will assist you.
Intellectual Property Rights
All content on the CWS Ltd website, including text, graphics, logos, images, and software, is the property of CWS Ltd or its licensors and is protected by copyright laws. You may not reproduce, distribute, or use any content from our website without our explicit written consent. Unauthorised use of our intellectual property may result in legal action.
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Changes to Website and Services
At CWS Ltd, we reserve the right to make changes to our website, services, and terms at any time. We will notify clients of any significant changes to services or terms, and we encourage visitors to review our website periodically for updates.
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Third-Party Links
Our website may contain links to third-party websites for convenience or informational purposes. CWS Ltd is not responsible for the content of these external websites and does not endorse or guarantee the information provided on them. We encourage you to review the terms and privacy policies of any third-party websites you visit.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Disclaimer
The information provided on our website is for general informational purposes only. While we strive to ensure the accuracy of the information, we cannot guarantee that it is complete or up to date. We adhere to internal policies to ensure that the content on our website is accurate and helpful, but we advise clients to seek professional legal advice before acting on any information provided on the website.
CWS Ltd does not accept responsibility for any loss or damage caused by reliance on the information provided.